Key information

Appointment times

We ask patients to attend surgery in good time for their appointments. Please remember that each doctor’s appointment lasts only 10 minutes, sufficient for only one or two problems. A double appointment can be booked if you think you will need more time. Patients can be expected to be treated with respect and courtesy at all times by all practice staff. Patients are likewise expected to treat our professional and reception staff politely.

Getting the best from your GP

We regularly discuss the service we offer and agonise about how to offer the best spread of routine and urgent appointments. It is not a subject we are in any way complacent about and encourage you to read our short article about it.

Patient participation group

Every so often we run a patient participation group, where we invite anyone who is interested to attend a meeting with the aim of supporting patients. It is intended to act as a local focus, addressing issues and offering support. The group is the voice of the patients and the link between the practice (GP’s) and the patients.

Self Certification

If you have been off work due to sickness for less than 7 calendar days and your employer requires a self-certification form but cannot provide one to you, you can either complete the form online or alternatively complete a printed form and submit this to your employer.

Test results

Test results and letters from local hospitals have to be checked by the doctor. Therefore please telephone for results after 2.30pm. Some tests take longer than others. The doctor or nurse will be able to give you an idea of how long you are likely to wait.

The National Diabetes Audit

The Alderley Edge Medical Practice is taking part in an important national project about people at risk of diabetes and diabetes care and treatment in the NHS.

Useful mental health tools

We have gathered a list of helpful websites, helplines, and apps, intended for those who suffer from mental health problems.

Useful websites

We have gathered a list of websites that may provide you with useful information. We will add to this list and will endeavour to keep it up-to-date.

Practice Protected Learning Time

Protected Learning Time (PLT) is a program of monthly learning sessions for General Practice staff, the primary aim of these sessions is to support the workforce by facilitating education, improving knowledge, and working ways to deliver world-class patient care. PLT is an opportunity for practice staff to address their own learning and professional development needs. At times this learning will be completed with Primary Care Network (PCN) colleagues and at other times this will be Alderley Edge Medical centre staff only.

Dates that the practice will be closed after 13.00 for PLT in 2025 / 2026 are as follows:

• Tuesday 4^th November 2025
• Tuesday 3^rd February 2026
• Wednesday 11^th March 2026
• Tuesday 21^st April 2026
• Tuesday 12^th May 2026
• Wednesday 10^th June 2026
• Thursday 9^th July 2026
• Wednesday 9th September 2026
• Thursday 8^th October 2026
• Wednesday 11^th November 2026

You and your general practice

NHS England have developed the YYGP (you and your general practice) to help patients understand what to expect from general practice – please follow this link for further information – NHS England » You and your general practice